How Tree Service Adelaide handles your information

This privacy policy applies to Tree Service Adelaide, operating as a Adelaide tree removal operator across Adelaide and surrounding suburbs (North Adelaide, Norwood, Glenelg) in South Australia.

Tree Service Adelaide respects your privacy and is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth). The Privacy Act 1988 (Cth) is the primary instrument; South Australia does not have its own private-sector privacy statute.

What we collect

When you submit a quote enquiry or call us, we collect your name, phone number, email (if provided), the suburb you're calling from, and any details you share about the job.

How we use it

We use your contact details strictly to action your enquiry — sending a quote, booking a visit, or connecting you to a local arborist. We do not on-sell, rent, or use your details for marketing campaigns.

Storage and security

Enquiry data is stored securely with our form-processing provider and the local provider we refer it to. We take reasonable steps to protect personal information from misuse, loss and unauthorised access.

Access and correction

To access, correct, or delete the personal information we hold about you, contact us on 0480 847 469. We will respond within a reasonable timeframe.

Updates

This policy is reviewed periodically and may be updated; current version always sits at this URL.

Questions about this policy can be directed to Tree Service Adelaide at 0480 847 469 or info@treeserviceadelaide.com.au. We aim to respond within ten business days.